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Cupcakes and Cashmere floor-lamp recall: check the base before you cut the cord

Designs Direct is recalling about 4,200 three-light floor lamps sold at HomeGoods after 11 incident reports, including two injuries. The reliable check is the model sticker under the base—not shade color alone.

Original editorial illustration of an unplugged three-globe floor lamp while a person checks the model sticker under its base.
Original editorial illustration: unplug the lamp first, then check the model sticker under the base for 7927-OZ or 7927-OZ1. Watch at Ease

Designs Direct is recalling about 4,200 Cupcakes and Cashmere three-light floor lamps sold at HomeGoods because the cord or internal wiring can smoke, melt, spark, overheat or ignite. Eleven incidents have been reported, including two reports involving shock and burn injuries.

The safest check starts with the sticker under the lamp base. If it says 7927-OZ or 7927-OZ1, stop using the lamp, switch it off, unplug it and follow the manufacturer’s destruction-photo instructions for a full refund.

The fastest way to identify a recalled lamp

Turn the lamp off and unplug it before touching or tilting it. Look under the base for model 7927-OZ or 7927-OZ1. The model sticker is the primary identifier; the HomeGoods style number appears on the original price hangtag.

Model 7927-OZ is a gold lamp with multicolored shades and is associated with style numbers 190734 and 211918. Model 7927-OZ1 is gold with cream shades and is associated with style numbers 192249, 208605 and 213058. Shade color is only a cross-check because lighting, replacement globes or a missing hangtag can mislead.

What the recall covers

The affected lamps are about 63 inches tall and have three glass globe shades, each about six inches in diameter. HomeGoods sold them from June 2025 through July 2026 for about $79 to $89. The federal notice covers about 4,200 lamps and carries recall number 27-007.

Only the listed models and corresponding style numbers are included in this action. If the sticker is missing or unreadable, keep the lamp unplugged and contact Designs Direct rather than guessing from appearance.

Why owners should stop using them

The CPSC says the cord or internal wiring can smoke, melt, spark, overheat or ignite when the lamp is plugged in or switched on, creating fire and burn hazards. Designs Direct has received 11 incident reports, including two shock and burn injuries.

The notices do not provide case-by-case injury details or establish that every incident had an identical cause. A lamp that has appeared to work normally can still be recalled if its model matches, so do not reconnect it for a test.

Use this safe sequence

Switch the lamp off, unplug it and place it in a safe, dry location away from flammable material. Photograph the model sticker and any surviving hangtag before taking an irreversible step. Do not cut a live or connected cord.

Read the current manufacturer instructions after confirming a match. They direct owners to cut the disconnected power cord, photograph the destroyed lamp and dispose of it under local rules. Do not sell, donate or leave an intact recalled lamp where someone else could reuse it.

How the full refund works

Designs Direct asks owners to email a photograph of the destroyed lamp with their full name and phone number to the recall contact on its official page. The company says it will issue a full refund within 15 days after receiving and verifying the required documentation.

Keep the identification photo, destruction photo and email response until the refund is complete. The published process does not ask for payment credentials; use only the contact details on the official recall page and be cautious of requests for unrelated financial information.

Contacts and decision boundaries

Designs Direct lists 888-425-9692, Monday through Friday from 9 a.m. to 5 p.m. Eastern, and recall@designsdirectllc.com. The CPSC hotline is 800-638-2772, and incidents can be reported through SaferProducts.gov.

The recall notice identifies the covered products and remedy; it does not prove that every different floor lamp is free of electrical defects. If the label is missing, the lamp has already smoked or sparked, or you cannot safely move it, leave it unplugged and ask the manufacturer or CPSC for case-specific guidance.

Original editorial illustration of the safe floor-lamp recall sequence: unplug, verify the label, cut the disconnected cord and photograph the disabled lamp.
Original editorial illustration: verify the model before the irreversible cord-cutting step, then photograph the disabled lamp for the refund claim. Watch at Ease